the product

WHAT SKIN TYPES ARE HEIR ATELIER PRODUCTS SUITABLE FOR?

Heir Atelier is suitable for all skin types

 

DO YOU TEST ON ANIMALS?

Heir Atelier does not use animals to test its products and does not have animal testing conducted by anyone else on its behalf. Heir Atelier is tested on models and celebrities.

 

IS HEIR ATELIER VEGAN?

Yes, all products are Vegan.

 

IS HEIR ATELIER PARABEN FREE?

Yes, all products are Paraben Free

 

IS HEIR ATELIER A SILICONE FREE LINE?

No

 

I HAVE SENSITIVE SKIN, CAN I USE HEIR ATELIER PRIMERS?

Yes, unless you have a sensitivity or allergy to a specific ingredient. Our primers are made to be used on all skin types including sensitive skin.

the store

CAN YOU SHIP OUTSIDE OF THE USA?

Unfortunately at this time we can only sell and ship within the US through the HeirAtelier.com website. 

 

SHIPPING COSTS

We offer FREE shipping on all purchases over $50 within the continential US. At this time we can only accept shipments to physical addresses only within the US, we are unable to ship to PO Boxes.

 

PROCESSING TIMES

Please allow up to 48 hours for orders to be processed. Orders placed on the weekend will be processed on Monday. At this time we can only accept shipments to physical addresses only within the US, we are unable to ship to PO Boxes.

RETURNS

We are committed to providing you with the highest quality products. If for any reason you are not completely satisfied with your purchase within 45 days, email info@heiraterlier.com. Please be sure to include your order number in your email. 

We provide refunds using your original payment method. Please allow up to 14 business days for your credit to be processed.

 

WHAT IF I HAVE ADDITIONAL QUESTIONS?

Please send questions to info@heiratelier.com

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